You will need to provide the ISBN’s and quantity of the books you would like to return, as well as the invoice number they arrived on.
You will also need to advise the reason for return, such as sale or return, or damaged on arrival.
Please note that the OUP ANZ office will be closed for the holiday period from 4.45pm AEDT Tuesday, 24 December and resume business from 8:30am AEDT Thursday 2 January, 2020. To ensure that your orders are received before we close for the holiday period, refer to our last order dates for Christmas delivery at oup.com.au/shipping.