To ensure a quick turnaround for returns, please include a copy of your returns authorisation in your returns packaging, and ensure books are returned to us within 30 days of the date of authorisation.
Please note that in response to the COVID-19 pandemic New Zealand’s borders have been closed, and shipping into New Zealand has been ceased. For any further information and assistance New Zealand customers should connect with Edify’s Customer Service Team.
https://www.edify.co.nz/contact/contact-edify