To ensure a quick turnaround for returns, please include a copy of your returns authorisation in your returns packaging, and ensure books are returned to us within 30 days of the date of authorisation.
We are currently experiencing a high number of enquiries. Our Customer Support Team is responding as quickly as possible, however we appreciate your patience at this time. Please visit our online Customer Help Centre at oup.com.au/help for information to assist with a range of enquiries or to submit a request.