To ensure that stock is received before we close for the holiday period, the last order dates for Christmas delivery are 1 December (if in Western Australia, Northern Territory and Far North Queensland) and for other regions 7 December 2020.
This applies to stocked available titles only. For other titles please contact our Customer Service team on 1300 650 616.
When placing your order keep in mind that delivery may be slower over this peak period.”
An important message for shipping to New Zealand regarding deliveries.
The borders to New Zealand have been opened, however there may be delays in deliveries due to COVID-19 For any further information and assistance New Zealand customers should connect with Edify’s Customer Service Team.
An important message from Australia Post and Star Track regarding deliveries.
To minimise the risk of contracting or spreading corona virus, all parcels will no longer require a signature for delivery and/or collection.
In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, our staff member will ask and record the customer’s name and sign on their behalf.
The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.
For deliveries with specific signature requirements, we will be working with our customers directly to ensure these continue to be met.
We thank you for your support while we implement these new measures to ensure our people and customers continue to stay safe and healthy.
Please check the below link for updates from Australia Post
The turnaround times vary from state to state. Please note our shipping delivery times, including order entry, packing and dispatch from our warehouse, are as follows:
|Business days to arrive|
|Delivery Region||Over 5 kg||Under 5 kg|
|New South Wales||9||10|
|Far North Queensland||12||13|
*N.B. Business days will be less for EDI or website orders. Peak periods may affect delivery estimates.