IT Department / School Administrator Guidelines

To ensure your school experiences Oxford Digital running at optimum performance, please refer to these IT guidelines.

You can also access our Help Centre by clicking on Help on your Library page:

Technical Requirements

Minimum requirements

• Oxford Digital is designed for use on any modern browser. The latest versions of Microsoft Edge, Chrome, Firefox, or Safari will provide the best experience. Please note, we don’t recommend Internet Explorer 11. For help updating your browser, go to browsehappy.com
• Javascript must be enabled (this is the default setting on most browsers).
• Browser cookies should be enabled
• Word 2007+ (for .docx access)

System requirements

obook offline: supported scenarios

To access the best obook offline experience, you’ll need to use one of the following:

• Windows: Chrome v106+ or Edge v106+
• MacOS: Chrome v106+ or Edge v106+
• iPad: Safari v15.6+

Refer to detailed help on how to access your obook offline help here.

Single Sign-On

Oxford Digital offers a range of single sign-on options for schools including:

• Microsoft Azure
• Google Identity*
• Learning Management System (LMS) Canvas integration with Oxford Digital
• Integration with LMSs that are LTI compliant

*Note: Google Identity schools have the additional option of turning on Google classroom share (obook pro titles only). This will modify the resource sharing experience – swapping out the default Oxford Digital assign resources experience. Note: the results from assessments and accompanying report information will still be available in Oxford Digital.

How to turn on Single Sign-On for my school?

To activate simply complete the Single Sign-On here Submit a request with all details required.  Our customer service team will be in touch.

Security

Oxford is committed to ensuring data security in the classroom. The need for secure socket layer (SSL) is important in places with open wi-fi networks. All access to Oxford Digital is secured by SSL encryption technology.

Firewalls / Intrusion Detection Technologies

Firewalls and traffic sniffing can cause interference with site access. If your school network does have specific intrusion detection technologies and have traffic sniffing in place, you will need to whitelist the Oxford Digital site URL and all associated URLs (below).

We recommend that you add the following URLs to your firewall / proxy server URL whitelist to ensure uninterrupted access to Oxford Digital and all associated resource URLs (to access hosted videos and file downloads):

• https://*.oxforddigital.com.au
• https://vimeo.com
• http://brightcove.com
• https://amazonaws.com

Service and Support

Comprehensive support is available in our Help Centre at https://help.oup.com.au, where you can also submit a support enquiry.

Alternatively, call us at 1300 650 616

Digital Support hours of operation are 8:30am – 4:45pm, Monday to Friday AEST (excluding public holidays).

Administer access requests

As your school’s network administrator or IT department representative, if you would like to review the site, simply contact our Digital Support team to request administer access for the oBooks your school has purchased. Include your school, your position, your email address and the oBooks required in your requests.

In-service requests

If you’d like to organise a faculty / school in-service on how to get the most out of Oxford Digital, please contact your local Oxford Representative to arrange a time. Go to: https://www.oup.com.au/contact

Account set-up requests

You can create user accounts and classes within Oxford Digital, either in bulk or individually. If you would like any support with account creation, class set-up or oBook provisioning, please contact Digital Support.

Site maintenance

Oxford is committed to providing our users with fast and reliable access to our digital products. In order to continually improve our site and enhance functionality, periodic site maintenance may be necessary. Any planned outages will be completed outside of school hours to minimize any inconvenience caused by interruption to service.